Frequently Asked Questions

What carrier will my package arrive with?

I sent all the letters and packages with Czech National Post, therefore the package will probably arrive will the national carrier of your country (eg The Royal Mail in UK, USPS in USA...).

How long will it take for my package to arrive?

It's usually around a week in Europe and 1-2 weeks everywhere else. But especially around Christmas time, the packages might get stuck in postal centres and arrive a bit later. You can always check your tracking number to see where the package is.

What if my package gets stuck?

I always provide the tracking number of your package so you can check where it is currently. If it gets lost or stays at one place for too long, you can send me a message! I'm quite limited in what I can do but if you need the package as soon as possible, I can send a new one and wait for the old one to return back to me.

Is it possible to buy your stuff in stores?

I have a few stockist, mostly around Czech Republic. You can find the list here.
Please note that most of them don't have all my goods in stock so the safest option if you want something specific is to order here.

Can I become a stockist?

If you have a shop you can! Send me a message at magda@wild-pencil.com and we can work it out.

Will you be selling at some in person markets soon?

You can find the calendar here.

Do you take commissions?

I unfortunately take illustration commissions very rarely at this time, but you can always try to message me at magda@wild-pencil.com. Some months of the year I'm less busy with keeping up the shop, studying and working my book illustration job so I might be up to the task!